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The Operations Manager is responsible for overseeing the daily operations of the car sales company to ensure efficiency, profitability, and excellent customer service. This role coordinates sales support, inventory management, logistics, customer service, and administrative functions to ensure smooth business operations.
Job Summary
- Employer: Yokohama Trading
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Operations
- Closing Date: 2026-10-29
Key Responsibilities
- Manage daily operational activities, ensuring seamless coordination between sales, service and administration functions.
- Monitor and analyse key performance metrics to identify areas for improvement and take proactive actions.
- Collabrate with various departments to ensure smooth inventory management, vehicle displays and timely maintenance.
- Lead and mentor a diverse team, fostering a positive and results-driven work culture.
- Develop and execute sales and operational plans to achieve revenue and profitability targets.
- Drive implementation of operational strategies to enhance overall customer experience and satisfaction.
- Build and maintain relationships with client, addressing their concerns and ensuring exceptional service delivery.
- Knowledge of social media management and analytics. Ability to work independently and within a team
Requirements
- Bachelor’s degree in Business Administraton, Management or a related field.
- Strong leadership skills with a track record of successfully leading teams and achieving business goals.
- Excellent organizational , communication and problem solving abilities.
- Proficiency in using relevant software and tools for operations and inventory management.
- Customer focused mindset and commitment to delivering exceptional service.
- Valid Driver’s license.
How to Apply
Apply by email: nikita.o@yokohama.gy
Frequently Asked Questions
What qualifications or education do I need to become an Operations Manager at a trading company like Yokohama Trading in Guyana?
Most employers require a bachelor's degree in business administration, supply chain management, or a related field. Professional certifications such as APICS CPIM or CSCP are highly valued. Significant experience in logistics, warehouse management, or procurement often substitutes for formal education in Guyanese hiring practices.
What are the typical day-to-day responsibilities of an Operations Manager in a Guyanese trading company?
You will oversee inventory management, coordinate shipments through Georgetown Port and local distributors, and supervise warehouse staff. Daily tasks include liaising with customs brokers, managing supplier relationships, and ensuring compliance with GRA regulations. You will also prepare operational reports and troubleshoot supply chain disruptions common to Guyana's infrastructure challenges.
How does workplace culture and employer expectations differ for Operations Managers in Guyana compared to other countries?
Guyanese employers value personal relationships and direct communication, so face-to-face problem-solving is often preferred over email. Punctuality is important, though flexibility is expected during rainy seasons or when Demerara Harbour Bridge delays affect logistics. Respect for hierarchy is strong, and managers are expected to mentor junior staff personally rather than through formal programs.
What career progression opportunities exist for Operations Managers in Guyana's trading and logistics sector?
Progression typically moves to Regional Operations Director or General Manager roles within 5-7 years. Some professionals transition into supply chain consulting or establish their own logistics firms serving Guyana's growing oil and gas sector. International certifications and experience with large-scale projects like Stabroek Block supply chains accelerate advancement significantly.
What benefits should I expect or negotiate for as an Operations Manager in Guyana?
Standard packages include paid annual leave (typically 12-15 days initially), group medical insurance through providers like Republic Bank or ScotiaLife, and NIS pension contributions. Many trading companies offer performance bonuses tied to inventory accuracy and cost reduction targets. Negotiate for vehicle allowances or company transport given Georgetown's traffic and security considerations.
How do I apply for Operations Manager positions in Guyana, and what do employers specifically look for during selection?
Apply through LinkedIn, local job boards like CaribbeanJobs.com, or directly via company websites and recruitment agencies such as Guyana Jobs or Delight Recruitment. Employers prioritize candidates with demonstrated experience managing teams of 10+ people and familiarity with Guyanese customs procedures. Prepare for practical assessments involving inventory scenarios and expect multiple interview rounds including meetings with senior leadership.