RSD Cargo Transit Inc. is currently seeking an Assistant Dispatcher to join our team. We are a high-volume, time-sensitive cargo haulage company operating on a 24/7 schedule, including nights, weekends, and holidays on a shift system. Known for our dependability, expertise, and fair pricing, we work closely with a wide range of local businesses, including key established and incoming players in the Oil and Gas industry. In this role, you will coordinate truck movements, assign loads, monitor drivers and trips in real time, and communicate with customers and operations to ensure timely deliveries while maximizing fleet efficiency and safety. We are looking for a committed individual with strong people management skills who learns quickly and is seeking a fulfilling, long-term career. While this role carries a steep learning curve, we offer full support and on-the-job training to help you succeed.
Job Summary
- Employer: RSD Cargo Transit Inc.
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Logistics
- Closing Date: 2026-10-21
Key Responsibilities
- Take incoming job requests.
- Schedule and coordinate all service calls as they are received .
- Assign drivers and trucks to loads based on qualifications, hours-of-service and route optimization.
- Monitor trip status, update ETA’s, and proactively resolve delays.
- Communicate clearly with drivers, customers, and other agents such as Customs Officers and Brokers via phone, radio, SMS, etc.
- Debrief drivers after completion of jobs .
- Create and maintain accurate load manifests, trip logs, and electronic records.
- Maintain the dispatch schedule.
- Prioritize and re-route in real time to maintain on-time performance in a fast-moving environment.
- Escalate and coordinate incident response for breakdowns, accidents, or weather impacts.
- Contact customers to update on the shipment.
- Follow up on all pending work with customers.
- Manage driver duty-time compliance and support.
- Report all service orders and other paperwork.
- Complete all necessary maintenance report.
- Support billing and operations by verifying deliveries and providing required documentation.
- Any other tasks necessary to effectively complete function in your position.
Requirements
- 2+ years’ experience in transportation dispatch, preferably in cargo haulage.
- Excellent communication, multitasking, and problem-solving skills.
- Strong organizational skills and attention to detail.
- Ability to work rotating shifts and remain available during peak periods.
- Calm decision-making, customer-focused attitude, and teamwork orientation.
- Capacity to handle high call volumes and rapidly shifting priorities.
- Basic mechanical awareness to assist drivers with troubleshooting.
- Ability to follow instructions.
How to Apply
Apply by email: broopnarine@rsdcargo.com
About the Company
RSD Cargo Transit Inc. provides cargo transit and related logistics support within Guyana. The company facilitates the movement of goods, serving clients who require reliable freight handling across the country. Its operations are based in Guyana, where it focuses on domestic cargo transportation needs. The business is positioned to support commercial activities that depend on consistent transit services in the Guyanese market.
Cargo transit and logistics services operating in Guyana.
Frequently Asked Questions
What qualifications or education do I need to become an Assistant Dispatcher at a cargo haulage company in Guyana?
Most employers require at least five CXC subjects including Mathematics and English, with a preference for additional passes in Geography or Business Studies. A certificate in Logistics, Supply Chain Management, or Transportation from institutions like the University of Guyana or the Guyana School of Agriculture is advantageous but not always mandatory.
What are the typical day-to-day responsibilities of an Assistant Dispatcher?
You will coordinate with drivers to track cargo movements, update delivery schedules, and communicate with clients regarding shipment statuses. The role also involves maintaining logs, assisting with route planning, and handling emergency adjustments during the 24/7 operations cycle.
How does the 24/7 shift system work in Guyanese logistics companies?
Most companies operate rotating shifts including nights, weekends, and public holidays to ensure continuous coverage. Employers typically follow Guyanese labour laws regarding overtime pay and mandatory rest periods between shifts, though flexibility is expected during peak agricultural export seasons.
What benefits are commonly offered for full-time dispatcher roles in Guyana?
Standard packages usually include annual leave as per the Labour Act, limited medical coverage through the National Insurance Scheme, and sometimes private health insurance for senior staff. Pension contributions through NIS are mandatory, with some larger firms offering supplementary retirement plans.
What career progression opportunities exist from Assistant Dispatcher?
With experience and additional training, you can advance to Senior Dispatcher, Operations Supervisor, or Logistics Manager positions. Some professionals transition into fleet management or supply chain coordination roles, particularly with certification from the Chartered Institute of Logistics and Transport.
How should I apply for this role and what do Guyanese employers look for?
Submit a detailed CV highlighting any experience in transportation, customer service, or data entry, along with copies of your academic certificates and a valid police clearance. Employers value reliability, strong communication skills, familiarity with local road networks, and proficiency in basic computer applications for tracking systems.