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3 days ago
We are seeking a highly motivated and creative individual to join our marketing team as a IT Assistant. The ideal candidate will play a key role in supporting the development and execution of marketing initiatives for our range of gizmos and gadgets. This is an exciting opportunity to be part of a fast-paced and forward-thinking company in the industry.
Job Summary
- Employer: Gizmos & Gadgets
- Job Type: Full-time
- Location: Georgetown, Guyana
- Category: Information Technology
- Closing Date: 2026-10-15
Key Responsibilities
- Event Coordination: Support the planning and execution of events, trade shows, and product launches. Coordinate logistics, promotional materials, and on-site activities.
- Technical Support & Troubleshooting: Provide first-level technical support to employees across retail stores, offices, and warehouse operations. Diagnose and resolve basic hardware, software, network, printer, and connectivity issues.
- POS & Retail System Support: Provide technical assistance for Point-of-Sale (POS) systems, including troubleshooting login, transaction, printer, scanner, and connectivity issues. Assist store employees with the proper use of POS equipment and other retail technology. Monitor recurring POS issues and document solutions to minimize disruptions to store operations.
- Hardware & Equipment Management: Assist with the setup, configuration, maintenance, and troubleshooting of computers, laptops, barcode scanners, receipt printers, cash registers, and other IT equipment. Maintain an updated inventory of IT equipment and ensure company assets are properly assigned and accounted for. Coordinate the repair, replacement, or servicing of faulty IT equipment.
- User Account & System Support: Assist employees with user account setup, password resets, system access, and basic software-related concerns. Support the onboarding and offboarding of employees by coordinating the setup, modification, and removal of system access and assigned IT equipment. Ensure employees have the necessary technology and system access to perform their duties effectively.
- Network & Store Connectivity Support: Assist in troubleshooting internet connectivity, Wi-Fi, network, and other communication issues affecting retail stores, offices, and warehouse operations. Coordinate with internet service providers and external IT vendors when technical issues require additional support. Monitor and report recurring connectivity problems that may affect business operations.
- IT Documentation & Preventive Maintenance: Maintain accurate records of IT incidents, repairs, equipment assignments, and system-related issues. Conduct routine checks of IT equipment and store technology to identify potential issues before they disrupt operations. Assist in implementing basic IT security practices, including password management, device security, and responsible use of company systems.
- IT Training & User Assistance: Provide basic training and guidance to employees on POS systems, software applications, and company-approved IT tools. Prepare simple user guides and troubleshooting instructions for common technical issues. Promote proper use and care of company IT equipment among employees.
Requirements
- Certificates in Marketing, Business or related field.
- Strong communication and writing skills.
- Proficient in using social media platforms and graphic designing experience a plus.
- Highly organized with excellent attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Creative thinker
How to Apply
Apply by email: jobs@gizmosandgadgetsgy.com
Frequently Asked Questions
What qualifications or certifications do I need to become an IT Assistant at a company like Gizmos & Gadgets in Guyana?
Most employers require at least five CXC subjects including Mathematics and English, plus a diploma or associate degree in Information Technology from institutions like the University of Guyana or Guyana Technical Institute. Certifications such as CompTIA A+, Network+, or Microsoft certifications strengthen your application significantly.
What are the typical day-to-day responsibilities of an IT Assistant in Guyana?
You will troubleshoot hardware and software issues for staff, set up and maintain computers and peripherals, manage user accounts, and assist with network connectivity problems. You may also help with inventory tracking of IT equipment and provide basic training to non-technical employees.
How does workplace culture and employer expectations differ for IT roles in Guyana compared to other countries?
Guyanese workplaces often value respect for hierarchy and formal communication, so reporting structures and proper channels matter. Punctuality is important, though flexibility exists in some sectors, and employers appreciate staff who can work with limited resources and solve problems independently.
What career progression opportunities exist for IT Assistants in Guyana?
With experience, you can advance to IT Technician, Systems Administrator, or Network Administrator roles, especially if you pursue further certifications or a bachelor's degree. Some professionals move into specialized areas like cybersecurity or database management, or transition to IT management positions in larger organizations.
What benefits are typically offered to IT Assistants by Guyanese employers?
Standard benefits usually include annual leave as mandated by Guyanese labor law, sick leave, and some form of medical assistance or health insurance coverage. Larger companies may offer pension schemes, while smaller firms might provide more limited packages that vary considerably by employer size and sector.
How should I apply for an IT Assistant position, and what do Guyanese employers specifically look for in candidates?
Submit a well-formatted CV and cover letter highlighting technical skills and any hands-on experience, even from personal projects or internships. Employers value practical problem-solving abilities, willingness to learn, reliability, and candidates who demonstrate familiarity with common business software and hardware troubleshooting.