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The Account / Customer Service Officer is responsible for providing excellent customer support while performing basic accounting and financial administration duties. The role ensures smooth communication with clients, accurate processing of financial transactions, and efficient record keeping to support overall business operations.
Job Summary
- Type: full-time
- Location: Georgetown
- Category: Accounting
- Closing Date: 2026-07-17
Key Responsibilities
- Prepare and issue invoices, receipts, vouchers, and payment confirmations
- Record daily financial transactions accurately in accounting systems or ledgers
- Follow up on outstanding payments and accounts receivable
- Assist with petty cash management
- Maintain proper filing of financial documents and records
- Respond to customer inquiries via phone, email, WhatsApp, and in-person visits
- Provide accurate information about products, services, pricing, and order status
- Handle customer complaints professionally and ensure timely resolution.
Requirements
- 5 Subjects CSEC inclusive of Maths,English Accounts
- Good Communication Skills
- Good Customer Service Oriented
How to Apply
Apply by email: [email protected]
Frequently Asked Questions
What educational background and experience are typically required for an Accounts/Customer Services Officer role in Guyana?
Most employers in Guyana look for candidates with at least a Diploma or Associate's Degree in Accounting, Business Administration, or a related field. Prior experience in an office environment, especially with customer interaction or basic bookkeeping, is highly advantageous.
What are the typical day-to-day responsibilities for an Accounts/Customer Services Officer in Guyana?
Daily tasks often include processing invoices, reconciling accounts, handling customer inquiries, and maintaining accurate financial records. You'll also be expected to assist with basic administrative duties and ensure good customer relations.
What is the typical work culture like for this role in Guyana, and what are key expectations?
Punctuality, a strong work ethic, and good interpersonal skills are highly valued in Guyanese workplaces. Adaptability and a willingness to assist across different departmental needs are also common expectations.
What are the potential career progression opportunities for an Accounts/Customer Services Officer in Guyana?
With experience and further education, one can progress to roles like Senior Accounts Officer, Accountant, or even into supervisory customer service positions. Continuous professional development, such as pursuing ACCA or CAT, is often beneficial for advancement.
What kind of benefits can a job seeker typically expect for an Accounts/Customer Services Officer role in Guyana?
Common benefits often include paid vacation leave, sick leave, and potentially medical insurance or a pension scheme after a probationary period. Specific benefits can vary significantly between employers.
What should a job seeker focus on when applying for this role in Guyana, and what do employers value in applications?
Employers in Guyana seek a well-structured resume highlighting relevant experience, education, and proficiency in accounting software like QuickBooks. A cover letter demonstrating good communication skills and a clear interest in both accounting and customer service aspects is also crucial.
